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Solving Common Issues

Help to resolve issues early

The Condo Authority provides guided steps and tools to help owners, boards and managers resolve their issues before they escalate.

How the Condo Authority can help

Most issues can be resolved by working collaboratively. That’s why the Condo Authority provides:

  • Information about your rights and responsibilities under law
  • Guided steps to help resolve different common issues
  • Sample letter templates to use when contacting owners, occupants or the board

Other resources

Don’t see your issue listed here? The following organizations may be able to help

The Condominium Authority Tribunal

How to escalate your issue

File a case

CAO is improving its Director Training to include new and updated content! Please note the training will not be accessible Oct. 29 after 5 p.m. until we launch Nov. 1 at 10 a.m. while we make these improvements. Please contact us if you have any questions.

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