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Dispute Resolution

About the Tribunal

The Condominium Authority Tribunal is Canada’s first online tribunal and is dedicated to helping condo owners and corporations resolve disputes conveniently, quickly and affordably.

The Tribunal can help you resolve disputes related to condo records, noise, odours, light, vibration, smoke, vapour, pets, animals, vehicles, parking, storage, other types of nuisances, and compliance with CAT settlement agreements.

Summary

  • You can resolve condo related issues quickly and affordably through the CAT.
  • The Tribunal’s jurisdiction is set out in the Condo Act.
  • The Tribunal is designed with self-represented parties in mind.

How the tribunal helps

The Tribunal’s online dispute resolution system helps condo owners and corporations avoid expensive arbitration or lengthy court proceedings while resolving disputes collaboratively.

You can represent yourself using the Tribunal’s three-stage process of negotiation, mediation and adjudication.

Check out our Steps to solve issues pages before filing an application with the Tribunal and read more about previous Tribunal decisions and orders.

The Tribunal’s rules, policies and guides also outline how the Tribunal operates and tell you what you need to know when you are involved in a dispute.


Tribunal costs

The Tribunal’s three-stage dispute resolution services are offered at a total cost of $200 which includes:

The person filing the application pays for each stage individually, ensuring they only pay for the services they need.


Do I need a Lawyer to file a case?

The CAO’s dispute resolution steps and the CAT’s online system are designed to guide people to resolve issues and disputes on their own.

Many condo owners choose to represent themselves or have a family member represent them. Condo corporations on the other hand can have their condo manager or one of their directors represent them.

Those who choose to resolve an issue or dispute without legal representation can follow this handy to-do list for before filing a case:

Start by reading CAO’s Guided Steps to Solving Issues

These will walk you through solving your issue collaboratively, explain if your issue is within the CAT’s jurisdiction and teach you about other legal considerations.

Learn more about the CAT

There are several important web pages that are helpful, including About the Tribunal, Our Jurisdiction and all the Tribunal Process pages. You can supplement this by going in-depth with our CAT Rules of Practice.

Review past CAT cases like yours

CAO provides an easy-to-use search page where you can find past cases using keywords related to your case and learn how the CAT has handled similar issues like yours. Outcomes may vary depending on the facts in each situation.

File your case

Read our guides and use step-by-step instructions to navigate our CAT platform.

Consider whether hiring a lawyer is right for you.


CAO is improving its Director Training to include new and updated content! Please note the training will not be accessible Oct. 29 after 5 p.m. until we launch Nov. 1 at 10 a.m. while we make these improvements. Please contact us if you have any questions.

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