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Director Training

Advanced Optional Director Training

While the foundational training provides condo directors with a general understanding of their obligations and establishes best practices for good governance, the advanced optional training modules and the companion in-depth guides include additional information on six important topics.


You must complete our foundational training before you take our advanced training. Though you can access the companion guides anytime.

Access the modules -> 

Read the guides:

Condominium Governance

This module provides directors with practical information on condominium governance, including board structure, composition, responsibilities, board culture, by-laws, risk management and maintaining a positive relationship with owners.

Learning Objectives:

Describe and understand the difference between condo governance and condo operations including the four foundations of good governance

Fulfilling the roles and responsibilities of the board

Meeting the standard of care

Establishing proper board composition

Maintaining good owner relations

Implementing risk management

Emergency Planning and Preparedness

Assists directors with identifying, planning for and responding to problems that arise suddenly and that may present serious risk to health, life, property, or the environment.

Learning Objectives:

Define “hazard” and describe what constitutes the difference between an emergency and an unexpected issue

Assess vulnerabilities within the condo corporation

Assess the likelihood and impact of each identified hazard

Describe the emergency response plan

Describe the importance of testing the plan

Understand how emotions can impact your response in the event of an emergency


Helps directors make informed decisions related to budgeting, interpreting financial statements, handling reserve funds and more.

Learning Objectives:

Describe monthly, annual and audited statements

Describe the key components of a financial statement and how to review them

Describe the purpose of a budget and why accurate budgeting is critical

Describe the purpose of a reserve fund

Issues Management

Assists directors with monitoring, identifying and quickly resolving both common and uncommon issues before they escalate into more complicated situations.

Learning Objectives:

Describe how the issues management process can be applied within your condominium corporation

Describe where issues can come from

Describe what the evaluation process looks like for an issue in your own building

Describe common approaches to resolving an issue

Describe when and how to track and monitor issues

Overseeing Condominium Managers

Helps directors understand the role of condo managers including how to effectively obtain condominium management services and how to oversee, develop, or terminate the services of a manager.

Learning Objectives:

  • Describe the role of the condo manager
  • Describe the lifecycle of working with a condo manager, including:
    • Planning: Laying the framework to hire a compatible condo manager
    • Working: creating an effective working relationship
    • Developing & Improving: Managing performance issues as they arise
    • Terminating: Transitioning and protecting the community should you need to terminate the working relationship


Provides directors with information about the process of purchasing goods or services for the condo corporation.

Learning Objectives:

Describe the steps involved in the procurement process

Describe common stumbling blocks like failing to require a common proposal format to allow for easy and comparative evaluation of bids (i.e. All bids should be identical for an apples-to-apples evaluation)

Describe how to avoid unnecessary risk in the procurement process

Advanced training

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