Step 3: Solutions
Here’s what to do now that you’ve identified your issue.
Keep track of the vehicles issue with as much detail as possible
Identify who is causing the issue
I know the unit number of the person causing the issue
Find out if they are an owner or tenant. You can find out by asking your corporation for their record of owners and mortgagees or for their record of leased units.
I don’t know who is causing the issue
Raise the issue with your board or manager, who may provide advice on how to move forward.
Contact those responsible
Your neighbour may not be aware that they are causing an issue so your first step should always be to speak to them to see if you can quickly resolve it without escalation.
You can also send a letter if you are uncomfortable speaking to them or if you have spoken to them and it has not worked.
Here is where to direct the letters:
Send a letter to the owner and the condo corporation
Send a letter to the owner, the occupant and the condo corporation
Send a letter to your condo corporation.
Copying your condo corporation in your correspondence gives them an opportunity to intervene and resolve the issue quickly. Make sure you also keep a copy of the letter or email for yourself and note the date and time you sent it.
Send a follow up letter if the other party does not respond to you after a reasonable amount of time passes after you send the first letter. Keep copies of any follow-up as well.