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Understanding Condo Returns and Notices of Change

What are Condo Returns?

All condominium corporations are legally required to file condo returns with the CAO. Filing a condo return means providing the Condominium Authority of Ontario with specific information about the condo corporation, such as the date it was registered, its address for service, and information about the condo board. For more information, please read the Condo Authority’s article on condo returns.

What is a Notice of Change?

All condo corporations are legally required to file a notice of change with the Condo Authority when certain information filed in a condo return has changed or needs to be corrected. A notice of change must be filed within 30 days of the change, indicating what has changed and when the change took effect. For more information, please read the Condo Authority’s article on notices of change.

Filing a Return or Notice of Change Step 1: Create an Account and Manage Your Condo Corporation Profile(s)

If you have been designated by your condo corporation to file condo returns or a notice of change, you will require an account and the ability to “Act on Behalf of” your condo corporation. For more assistance, check out our guide to creating accounts.

Filing a Return or Notice of Change Step 2: Review the Condo Authority’s Filing Guides

The Condo Authority has developed multiple guides to help you file condo returns and notices of change. These guides include step-by-step instructions and helpful screenshots to assist you with the filing process:

  • The CAO Condo Returns Guide: Before Filing will be helpful in learning important information before you start filing condo returns. This includes what condo returns are, how the information provided in the condo return is used, and who can file condo returns.
  • The CAO Condo Returns Guide: During Filing provides assistance with and more information on how to file a condo return. This guide contains helpful step-by-step instructions which detail the entire filing process.
  • The CAO Condo Returns Guide: After Filing will be helpful in learning how to view previously filed condo returns, access invoices, and pay any outstanding invoices.

Additionally, the CAO Condo Returns Troubleshooting Guide is available to assist you with resolving some of the common error messages you may encounter when filing condo returns.

Filing a Return or Notice of Change Step 3: Gather Your Information

The process of filing a condo return or a notice of change will require you to provide specific information about your condo corporation. As such, you will need to gather the most up-to-date information about your condo corporation before you file. For more information on what you need to know before you file condo returns or notices of change, check out our Summary of the Information Required for Condo Returns and Notices of Change.

Filing a Return or Notice of Change Step 4: File Your Condo Return or Notice of Change

Once you are ready, click on the button below to start filing:

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