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Step 3: Solutions

Here’s what to do now that you’ve identified your issue and reviewed your legal obligations.

  • Describe your situation
  • I’ve been contacted by my condo corporation or another owner or occupant about a harassment issue

Determine what to do next

Another owner or occupant or the condo corporation may contact you if they believe that you are harassing them.

You should immediately stop anything you are doing that isn’t allowed under your condo corporation’s governing documents or that could be considered dangerous or threatening.

Otherwise respond to whomever contacted you to get more information or to see if you can resolve the issue. Use one of our letter templates, noting the date and time you sent it.

You may wish to ask your condo manager or board if you do not know why you’ve been contacted. You should also check your condo corporation’s governing documents to see if they contain any provisions for dealing with harassment.

You must comply with the Condo Act, your condo corporation’s governing documents and the Criminal Code regarding harassment. Otherwise another owner or your condo corporation may take legal action against you. This could include filing a case against you with the Condominium Authority Tribunal.

You can seek free legal advice from a paralegal or lawyer licensed by the Law Society of Ontario or the Law Society Referral Service.

Follow up

Use the following templates for letters to your condo corporation, an owner or occupant when trying to resolve an issue. Make sure you keep a copy of your letter with the date and time you sent it.

What if these steps don’t resolve my issue?

You may be able to file an application with the Condominium Authority Tribunal if you’ve tried all the steps above and the person continues to harass you or if your condo corporation’s governing documents have provisions about harassment.

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