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Dispute Resolution

The Tribunal’s Jurisdiction

The Condominium Authority Tribunal can help resolve specific condo disputes about records, pets, vehicles, parking and storage, nuisances, and compliance with settlement agreements.

The Tribunal’s jurisdiction is set under the Condo Act.

The CAT cannot deal with disputes that are about changes to the common elements of a condo, or are likely to cause illness, injury, damage to the condo corporation’s assets.

1

Records

The Tribunal can deal with disputes about a condo corporation's records. Common disputes include:

Your condo corporation did not respond to your Request for Records.

You believe you are entitled to a record that your corporation has refused to provide.

You disagree with the fee the corporation is charging for records.

You believe your condo corporation's records are not adequate.

You believe your condo corporation is not keeping certain records or is not keeping them for long enough.


2

Pets, Vehicles, Parking and Storage

The Tribunal can deal with disputes about provisions in a condo corporation's governing documents related to the following:

Pets & Animals

Vehicles

Parking & Storage

Charges related to these issues

There must be a relevant provision in the condo corporation’s governing documents about these issues to file this type of application.

Common disputes include:

A resident is not complying with the governing documents.

The condo corporation is not enforcing the governing documents.

The rules or by-laws are not reasonable.

The governing documents contain inconsistent provisions.

The condo corporation did not follow the required process to make, amend or repeal the provisions.


3

Nuisances, Annoyances or Disruptions

The Tribunal can help resolve disputes involving the following, even if your condo corporation's governing documents do not specifically mention them:

Noise

Vibration

Smoke & Vapour

Light

Odour

Charges related to these issues

Common disputes include:

A resident is causing a nuisance.

The condo corporation is causing a nuisance.

The condo corporation is not adequately addressing a nuisance.

Can the Condominium Authority Tribunal deal with cases about chargebacks and liens?

It depends. We can resolve disputes related to chargebacks or liens about issues already within our jurisdiction, but not anything additional.

For example, the CAT does not have jurisdiction over repair and maintenance issues, so any chargeback or lien dispute relating to owners failing to repair their unit or common elements cannot be dealt with at the Tribunal.

The CAT has jurisdiction over how parking is governed, so issues related to charges about parking enforcement, damages or compensation in the condo can be resolved at the Tribunal. A real-life example of this would be a condo owner being charged back costs by a condo corporation for having to tow their vehicle and writing them a legal letter asking them not to park at a specific spot. The owner could dispute these charges at the CAT either for being unreasonable or unwarranted.

Can the Condominium Authority Tribunal deal with other nuisances, such as harassment?

Only if certain conditions are met. First, your condo corporation must have provisions in its rules or by-laws dealing with harassment. Second, the harassment must not be so severe as to be likely to cause illness or injury.


4

Compliance with Settlement Agreements

Parties involved in a Tribunal case can agree to resolve their dispute through a negotiated or mediated settlement agreement. The Tribunal issues the agreement, which all parties must follow.

Settlement agreements help parties resolve disputes collaboratively at any stage of a Tribunal case.

A party who believes another party is not complying with a settlement agreement from a previous case can file a new application asking the Tribunal to order them to comply.

This type of application must be filed within six months of another party’s failure to comply.


5

What if my dispute is not within the Tribunal’s Jurisdiction?

There are certain types of disputes that the Tribunal cannot deal with, including issues that:

  • Involve matters that are likely to cause damage to property or cause injury or illness to a person.
    • For example, the Tribunal can deal with smoke and vapour nuisances. However, it may not be able to deal with an application about the health impacts of someone’s smoking if the issue is likely to cause injury.
  • Involve agreements between an owner and a condo corporation to modify the common elements, such as an electric vehicle charger.
    • For example, the Tribunal cannot deal with disputes about whether the corporation should have entered into the agreement or whether someone has complied with it.

The Tribunal also cannot handle some common condo living issues:

Issues about condo governance (how the board operates) and board decisions

Financial or budget disputes

Repair and maintenance disputes

Meeting-related issues such as quorum, voting and meeting notices

Please refer to Appendix C of the CAO Guide for Self-Represented Parties for more information about these issues.

The CAO’s Information and Tribunal Analysts review each application and help parties understand which issues fall within the Tribunal’s jurisdiction.