Guide to effective negotiation

The Condominium Authority Tribunal’s dispute resolution process is made up of 3 stages. This guide provides best practices and explains the advantages of solving disputes through Stage 1 – Negotiation.

The guide helps parties work towards identifying common grounds and mutually beneficial resolutions by exchanging messages, documents and settlement offers without having to start mediation.

Get information about:

• Purpose and advantages of negotiation
• Principles for effective negotiation
• Making a settlement offer
• When to consider moving to mediation