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Guide to effective negotiation

The Condominium Authority Tribunal’s dispute resolution process is made up of 3 stages. This guide provides best practices and explains the advantages of solving disputes through Stage 1 – Negotiation.

The guide helps parties work towards identifying common grounds and mutually beneficial resolutions by exchanging messages, documents and settlement offers without having to start mediation.


Get information about:

  • Purpose and advantages of negotiation
  • Principles for effective negotiation
  • Making a settlement offer
  • When to consider moving to mediation

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