A few important things to know before you start.
The Tribunal can only accept applications about certain types of condo disputes.
The Tribunal can help with disputes about:
You need a personal CAO account to file or join a Tribunal case.
Each person should use their own personal CAO account to access CAO services.
Authorized individuals can access their condo corporation’s profile through their personal CAO account.
Use an email address you expect to keep when creating your account. You may be unable to access your account if you lose access to that email address.
Before starting your application:
Review the information about your issue in the CAO’s Steps to Solving Common Issues
Try the recommended solutions before filing
Decide whether you will file the application yourself or have someone represent you
Gather documents and evidence related to the dispute (for example, records request forms, governing documents, and evidence relevant to the dispute, such as emails and photographs, if any)
Confirm the names and contact information of the other parties
Review the Guide for Self-Represented Parties if you plan to represent yourself
An interactive case finder can help you determine which Tribunal option may apply to your situation.
We recently launched a new Tribunal platform! Read these options carefully to choose the right action, or use our case finder tool below.
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