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As a condo owner, you have responsibilities beyond the boundaries of your unit. With so many bylaws, rules, and policies, condo living can sometimes be overwhelming.

In this section, you will find resources designed to help you enjoy life in your condominium community.

Presentation resource for
Condominium Boards and Managers

The CAO is pleased to provide a helpful slide deck for use at board meetings or for discussions with owners and residents.

Condominium law changes

An outline of the changes to Ontario’s condo laws.

Condo buyer's guide

There are several factors to consider when you decide to purchase a condo, because unlike a house, you will be joining a community where all the unit owners in the condominium need to work together to ensure the building in which they live remains safe, secure, and well-maintained.

How-to guides and letter templates

Guides and templates that can help you address an issue to a neighbour, condo manager or board of directors.

Mandatory forms by the Government of Ontario

The Government of Ontario now provides mandatory forms for some condo related requests. It is important to know whether you need to complete a mandatory standard form. 

To view a form, you must have Adobe Acrobat Reader 8 or higher downloaded to your computer.

Once you have Adobe Acrobat Reader 8 or higher downloaded to your computer, right click on the form you would like to open and select “Save link as…” When a new window opens, choose where you would like to save the form, then select “Save.” The form is now saved in that location. Go to that location, right click on the form and select “Open with…,” then choose Adobe Acrobat Reader. You can now fill out these forms on your computer.

Need help creating a CAO account?

Download instructions on how to create a new account with the CAO. [PDF - 851 KB]

Need help migrating your CAO account to our new system?

Download instructions on how to migrate your existing account. [PDF - 891 KB]