Answers to your questions about how condominiums operate.
Condo managers are licensed professionals regulated by the Condominium Management Regulatory Authority of Ontario and hired by condo corporations to provide operational services. CAO provides guided steps on how to address issues with a condo manager. Make sure to read these before deciding to escalate the issue with the CMRAO.
Condo corporations are generally responsible for repairing damage to common areas and standard units. Common elements may include parking, hallways, elevators, amenities, etc. Check your condo’s governing documents for definitions of a standard unit before you begin repairs.
There are three types of information certificates: periodic, update and new owner. Each has its own mandatory form. Owners receive regular updates about the corporation through these certificates, including reserve funds, insurance, finances and changes to the board directors or officers of the corporation.
New owner information certificates must be sent to new owners within 30 days of providing the condo corporation written notice stating their name and the unit that they own. New owners should provide this information to their condo corporation within 30 days of taking ownership and can do so by using the Notice Relating to Record of Owners form. The contents of the NOIC should include the condo’s most recent periodic and update information certificates.