Glossary of CAT terms

The Glossary provides definitions for some of the common terms they will encounter during the CAT’s dispute resolution process.


An application to the Tribunal under section 1.36 of the Condominium Act, 1998 to resolve a dispute, or under section 1.47 of the Act regarding a settlement of an Application.


The User who files an Application. This could be the owner or mortgagee of a condominium unit, or a condominium corporation.


The Condominium Authority Tribunal’s Online Dispute Resolution system.


The CAT’s proceeding, which is being conducted under section 1.36 or 1.47 of the Condominium Act, 1998.

Consent Order:

An Order that the CAT makes with the Parties’ agreement. Consent Orders will typically resolve all of the issues in dispute and will close the case.


Day means calendar day (unless otherwise specified).


The reasons for a CAT Member’s judgement, usually provided along with an Order after a Case closes in Stage 3 – Tribunal Decision.


A written document, image, audio recording, or any other file containing information. Users can add documents during all three stages of the CAT’s dispute resolution process.


Anything that a User uses to support their argument or position. Evidence can include documents, witness testimony, or other facts or things that are relevant to the issues in dispute.


The process that occurs in Stage 3 – Tribunal Decision, during which the Users make arguments and present evidence to support their case to a CAT Member. The CAT Member will then consider the evidence and arguments of the Users and makes a legally binding decision.


A person that is assigned to a case in Stage 2 – Mediation who will help the Users explore ways to settle the dispute without a hearing.


A person that is assigned to a case in Stage 3 – Tribunal Decision who will conduct the hearing and issue a decision.


A legal direction or instruction given by a Mediator or Member that everyone must follow.


A person or legal entity that owns a condominium unit (i.e., is listed as the owner of the property at an Ontario land registry office).


Means the Applicant(s) and Respondent(s), or any other person or legal entity granted party status by a CAT Member. 


A person who acts on behalf of a User in a case.


A request is a User asks the Mediator or Member to make a specific order. Users send requests to their Mediator or Member through the Questions and Requests tab in the CAT-ODR system. All Users can see Requests and the Member’s response.


The User who is the person or corporation that the Applicant files their application against.


Users can send questions to CAT Staff through the Questions and Requests tab to ask for assistance or clarification. Questions and their responses can only be seen by the User who sent them, and cannot be seen by the Mediator, Member, or the other User.

Settlement Agreement:

An agreement between the Users that resolves the issues in dispute and closes the case. Settlement Agreements are generated automatically when a User accepts another User’s settlement offer in Stage 1 – Negotiation, and can be released by the Mediator in Stage 2 - Mediation.

Settlement Offer:

A User’s suggestion for how the case can be resolved. Users can exchange settlement offers in Stage 1 – Negotiation and can update their settlement offer at any time.


A legal document created by the CAT that requires a witness to participate in the hearing or to provide evidence.


The Applicant and Respondent and their representatives.


An individual who has information that is relevant to the issues in dispute. Users can propose witnesses and describe their evidence in Stage 3 - Tribunal Decision.