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Step 3: Solutions

Here’s what to do now that you’ve identified your issue.

Keep track of the vehicle issue with as much detail as possible

Keep track of the vehicle issue with as much detail as possible, including:

The date and time when the issue occurs

The type of issue you are dealing with

What you think the cause of the issue is

Any other important details

Identify who is causing the issue

If you know the unit number of the person causing the issue

Find out if they are an owner or tenant by checking the record of owners and mortgagees or the record of leased units.

If you don’t know who is causing the issue

Raise the issue with your management or board anyway as they may be able to advise on what to do next.

Your condo corporation’s governing documents may set out a specific timeframe for resolving the issue. You should give the owner or occupant a reasonable amount of time to resolve the issue if they don’t.

Contact those responsible

The individual causing the issue may not realize it so speaking to them about it may resolve it quickly.

Send a letter if you are unable to speak with them or if speaking to them did not change the situation. You can use the CAO’s templates at the bottom of this page.

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