Step 3: Solutions
Here’s what to do now that you’ve identified your issue.
Learn about human rights accommodations under the Ontario Human Rights Code
Respond to the request
It is helpful to discuss the accommodation with the requestor before making a final decision. You may be able to work with the requestor to identify an accommodation that works for everyone.
Make sure to respond in writing and outline if:
- You are willing to grant the accommodation
- You need more information about the accommodation
- You want to discuss possible accommodations
- You are refusing to grant the accommodation.
You may wish to seek legal advice if you are unsure of how to respond