Step 4: Escalate the issue
You may be able to file an application with the Condominium Authority Tribunal if you tried the previous steps and they did not work. The Tribunal provides an online dispute resolution system that helps condo communities resolve condo disputes conveniently, quickly and affordably
About the Tribunal
CAT uses a three-stage dispute resolution process:
- In Stage 1 – Negotiation you work with the other parties to try to resolve the dispute
- In Stage 2 – Mediation you work with a mediator to try to resolve the dispute
- In Stage 3 – Tribunal Decision you make your case in an online hearing to a Tribunal member who then issues a binding order.
Only owners, mortgagees and condo corporations can file a vibration-related application.
The Tribunal can deal with two different types of vibration disputes:
- Disputes about unreasonable nuisances, annoyances or disruptions.
- You can file an application about an unreasonable vibration issue regardless of what your condo corporation’s governing documents say.
- Disputes about vibration provisions in your condo corporation’s governing documents. This includes disputes involving:
- Compliance with provisions in the condo corporation’s governing documents related to vibrations
- The consistency or reasonableness of those provisions
- The applicability of those provisions
- Any related indemnification or compensation.