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Step 4: Escalate the issue

You may be able to file an application with the Condominium Authority Tribunal if you tried the previous steps and they did not work. The Tribunal provides an online dispute resolution system that helps condo communities resolve condo disputes conveniently, quickly and affordably

About the Tribunal

CAT uses a three-stage dispute resolution process:

  • In Stage 1 – Negotiation you work with the other parties to try to resolve the dispute
  • In Stage 2 – Mediation you work with a mediator to try to resolve the dispute
  • In Stage 3 – Tribunal Decision you make your case in an online hearing to a Tribunal member who then issues a binding order.

Only owners, mortgagees and condo corporations can file a vibration-related application.

The Tribunal can deal with two different types of vibration disputes:

  1. Disputes about activities that cause unreasonable nuisances, annoyances or disruptions.
    • You can file an application about an unreasonable vibration issue regardless of what your condo corporation’s governing documents say.
    • The Tribunal can only deal with disputes about activities that cause these issues, such as a person causing vibrations by stomping or banging. The Tribunal cannot deal with disputes about conditions that cause these issues such as outstanding repair or maintenance issues.
  2. Disputes about vibration provisions in your condo corporation’s governing documents. This includes disputes involving:
    • Compliance with provisions in the condo corporation’s governing documents related to vibrations
    • The consistency or reasonableness of those provisions
    • The applicability of those provisions
    • Any related indemnification or compensation.


Learn more about the Tribunal’s process and the Tribunal’s jurisdiction.

Seeking legal advice

Check out our legal resources page for more information on affordable legal advice, free legal information and legal expense insurance.


The Condo Authority Tribunal

File a Tribunal application

File a Tribunal application
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