Parking and storage
Step 3: Solutions
Here’s what to do now that you’ve identified your issue.
Gather information and facts
Take time to review your governing documents and confirm if there is a relevant provision that is applicable. If there is, those bound by the provision must comply with it and your board must take reasonable steps to ensure that everyone complies with both the Condo Act and the condo’s governing documents. If the parking or storage issue involves an area that falls within shared facilities, you should also review any relevant shared facilities agreements to see if there are any terms that apply, as well as any joint rules and by-laws.
You can read more about how to raise your concern with the board if you have issues with the provision, but is important to remember in the meantime that those bound by the governing documents must comply with them. Communicate with your board early and often about this to explore early resolution options and be aware that owners or condo corporations may file a Tribunal application against you if there is a relevant provision that you are required to comply with, and you do not do so.
Consider using the Documentation Template to stay organized.
Consider your next steps
If an individual or your condo corporation has raised a concern, take some time to understand the issue and consider your response. It is best to respond early and courteously and at least acknowledge their outreach, even if you are unsure of what else to say. Whether or not the issue is based on a specific provision in your condo’s governing documents, it is often in everyone’s best interest to work toward a resolution and maintain a positive condo environment. Here’s some suggested actions you can take depending on your situation:
Cooperate to resolve the issue and comply if there is a relevant provision.
Respond to the party that contacted you. You can use our letters templates below and adapt them as needed. Make sure you also keep a copy of the letter or email for yourself and note the date and time you sent it.
Ask the sender for more information and respond to the party that contacted you to gain a better understanding of the issue and how you can resolve the issue and bring yourself in compliance if necessary. You can use our letters templates below and adapt them as needed. Make sure you also keep a copy of the letter or email for yourself and note the date and time you sent it.