Parking and storage

Here’s what to do now that you’ve identified your issue.

Taking the time to connect informally with your condo representative, following the communication tips in Step 2, can often lead to a quicker and more cooperative resolution while maintaining a positive condo environment. Even if the approach may not have resulted in a change in the issue or your perspective, or you were unable to make contact, it is important that you made a genuine attempt. It Is not uncommon to make more than one attempt and engage in more than one informal conversation.

Your condo corporation may not have understood your informal inquiry or conversation or may not know about the issue. While the first step should always be to speak to them and see if you can quickly resolve the issue without needing to further escalate it, a letter may be clearer and assist with documentation purposes.

Take time to review your governing documents and confirm if there is a relevant provision as your board must take reasonable steps to ensure that everyone complies with both the Condo Act and the condo’s governing documents. If the parking or storage issue involves an area that falls within shared facilities, you should also review any relevant shared facilities agreements to see if there are any terms that apply, as well as any joint rules and by-laws.

If there isn’t a relevant provision, you are encouraged to share your concerns with the board, especially if you believe the issue may reflect a broader community need. The board can then consider if further owner outreach is needed and consult a lawyer if a new rule is found to be necessary.

You can use our letters templates below and adapt them as needed. Make sure you also keep a copy of the letter or email for yourself and note the date and time you sent it.

If you have given the condo reasonable opportunity to respond and they have not done so, you can send a follow-up letter or email about this issue. Keep a copy of your communication and note the date and time that you sent it.

You can consider filing an application with the Condominium Authority Tribunal if your corporation does not respond.

You may not be able to file an application with the Tribunal if the dispute does not relate to provisions in your condo corporation’s governing documents dealing with parking or storage.

Visit Step 4: The Condo Authority Tribunal for more information.