PLEASE NOTE:  The CAO provides support to more than 11,000 condominium corporations and receives numerous email enquiries every day. 

To provide you the best service possible, we kindly ask that before sending us your email enquiry, to please ensure that the information you are looking for is not already available on the CAO website.  The CAO website provides helpful information and tools on many issues.

We also ask that you please do not send multiple emails for the same enquiry.  Multiple emails will delay our ability to reply to your enquiry in a timely fashion.


Condominium Authority Ontario

P.O. Box 69038,
RPO St. Clair Centre,
Ontario M4T 3A1

Monday to Friday:
9:00 a.m. - 5:00 p.m.  

CAO Local number – 416-901-9356
CAO Toll Free number – (844) 880-5341                                                       

TTY (telephone device for the hearing impaired)

Bell Relay Service

CAO Access and Privacy Officer

To contact the CAO's Access and Privacy Officer for requests for access to information under the Access and Privacy Policy
Mail to: 
The Access and Privacy Officer
The Condominium Authority of Ontario
P.O. Box 69038

RPO St. Clair Centre
Toronto, Ontario M4T 3A1

CAO Local number – 416-901-9356
CAO Toll Free number – 1- (844) 880-5341

Media Contact

The news media are welcome to refer to the Condominium Authority of Ontario website for information 

For specific questions, the media may contact