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Mental Health in Condominiums

One in five Canadians are affected by mental illnesses. Someone with a diagnosed mental illness can experience good mental health, while someone without a diagnosed mental illness can experience poor mental health or difficulties at times of stress.

It is important to learn about mental health and illnesses so you can direct members of your condominium community to the right resources.

What is mental illness? Mental Illness is a condition in which people’s thinking, mood, and behaviours negatively impact their day-to-day functioning. Some examples of mental illness are depression, anxiety, schizophrenia, and substance use disorders.

Who is affected by mental illnesses? Mental illness affects people of all ages, education, income levels, and cultures; however, systemic inequalities such as racism, poverty, homelessness, discrimination, colonial and gender-based violence, among others, can worsen mental health and symptoms of mental illness, especially if mental health supports are difficult to access. Mental illness often appears in teenage years or early adulthood.

Helpful Mental Health Resources:


1. ConnexOntario

Toll-free: 1-866-531-2600

  • Easy phone call with staff to locate a list of services in Ontario that fit a person’s specific needs.
  • You can call on behalf of someone or have the person call themselves.

Toll-free: 1-833-456-4566

  • Gateway to many resources and there are many branch locations across Ontario.
  • Branches have several therapy options, justice/legal support, housing resources, family member support, and free programs (e.g., BounceBack).
  • Ontario:

Toll-free: 1-877-280-8538

  • Breaking Free Online for substance use support.

Toll-free: 1-877-330-3213

  • Get information and referrals to community, government, social, and health services, including mental health resources across Ontario. Live chat online available as well.

Senior Citizens:

Toll-free: 1-866-299-1011

  • Offers social, cultural, learning, and recreational programs.

Toll-free: 1-866-299-1011

  • Provides free resources, information, referrals and support in 200 languages.
  • Trained counsellors providing safety planning and supportive counselling.

Toll-free: 1-833-416-2273

  • Provides caregivers with a one-stop resource for information and support. Live chat online available as well.

Indigenous peoples:

Toll-free: 1-855-242-3310

  • Services for all Indigenous peoples across Canada who need immediate emotional support, crisis intervention, or referrals to community-based care. Culturally-sensitive.

Toll-free: 1-855-554-4325

  • Support and resources for Indigenous women. Live chat online available as well.

Parents and Caregivers / Children and Youth:

Toll-free: 1-855-544-4325 or text CONNECT to 686868

  • Offers English and French services with trained responders for young people ages 5-29.

Toll-free: 1-888-687-9688

  • A toll-free Ontario-wide peer-support phone line for lesbian, gay, bisexual, transgender, transsexual, two-spirited, queer, and questioning young people. Service is available Sunday to Friday, 4 p.m. to 9:30 p.m.

(416) 921-2109

  • The team at Children’s Mental Health Ontario (CMHO) works hard to make a positive impact on families, caregivers, and members.
  • CMHO’s mission is to ensure all kids and young people get the mental health treatment they need within a high-performing system.


  • Rainbow Health Ontario creates opportunities for the healthcare system to better serve LGBTQ communities.
  • RHO offers training for healthcare providers across the province to feel more clinically and culturally competent in caring for their LGBTQ service users.

Stay in the know with CAO!