What is a corporation’s legal obligation to accommodate under the Ontario Human Rights Code?
Condo corporations have a legal duty to take steps to accommodate the needs of people with disabilities. This means a corporation must not discriminate against a resident and must make reasonable modifications to its rules, policies and physical barriers to ensure equal access, unless doing so would cause undue hardship. The Ontario Human Rights Commission’s website provides more information.
What does ‘undue hardship’ mean for a corporation considering an accommodation request?
“Undue hardship” is the legal limit to a corporation’s duty to accommodate a resident with a disability. Corporations that do not want to provide accommodation would need to prove that doing so would result in significant costs or health and safety risks. Mere inconvenience or a minor cost is not considered undue hardship. The Ontario Human Rights Commission’s website provides more