The Condominium Authority of Ontario (CAO) is a newly established organization that aims to improve condominium living by providing services and resources for condo owners, residents and directors. These include:
The CAO is focused on consumer protection and supporting healthy condo communities across Ontario. We are your trusted source for information, training, dispute resolution, and other services to help improve condominium living.
A short video tells the story of the CAO, including the launch of our online services and online tribunal, which were developed to bring much-needed support to condo owners, residents and directors, and to contribute to enhancing the enjoyment of condo living in Ontario. By encouraging early resolution of issues through the CAO’s suite of services and resolving disputes through Canada’s first fully online tribunal, the CAO is a model for dispute resolution, solving condo disputes conveniently, quickly and affordably. Watch the video here.
After a public consultation process, the Condominium Authority of Ontario (CAO) has now set its fees. Overall responses to the proposed fee amounts were positive and the CAO has carefully considered all feedback provided.
Meet our team leading the CAO’s efforts to improve condo living and support condo communities in Ontario.
The CAO is governed by an independent Board of Directors, composed of senior professionals with a range of expertise in the condo industry and condo law, administrative authorities, technology, and mediation.
The CAO operates under an Administrative Agreement with the Ontario Government.
2018 AGM Documents.