CAO Leadership Team Update

Board of Directors thanks outgoing CEO Robin Dafoe for her service to the Condominium Authority of Ontario (CAO)

Toronto, September 2, 2025 – Robin Dafoe, Chief Executive Officer & Registrar, is leaving the CAO after many years of dedicated service and outstanding leadership. The Board of Directors has begun an executive search process to identify a new Chief Executive Officer with the objective of selecting a new permanent CEO before early 2026.

Ms. Dafoe served as the CAO’s inaugural CEO & Registrar. Under Ms. Dafoe’s leadership, the CAO received the Gold Award for Innovative Management from the Institute of Public Administration of Canada (IPAC) and IBM for launching the CAO’s suite of digital services. Ms. Dafoe stewarded the CAO in its legislated mandate to deliver cost effective, efficient, and innovative services to the condominium sector. This included dispute resolution services through the Condominium Authority Tribunal, Canada’s first fully online tribunal, which led the CAO to be recognized as a model for effective, timely and affordable dispute resolution.

“Ms. Dafoe has been a transformative figure in the condominium sector. This included founding the CAO in 2017 along with her work launching the Condominium Management Regulatory Authority of Ontario (CMRAO). During her tenure, she built a high performing team that supports condominium living and strengthens consumer protection in Ontario. The Board thanks Ms. Dafoe for her exemplary leadership and contributions to the sector,” said Allison Scanlan, Chair, CAO Board of Directors.

In the interim, Rana Khurram Manzoor will continue as Chief Financial & Digital Operations Officer, Emilee Escobar, Chief Corporate & Public Affairs Officer, and the leadership team will continue to ensure the organization delivers against its mission. The leadership team will also report to a new oversight committee of the Board of Directors that will oversee the organization until the new permanent CEO is selected.

“The organization’s operations, including the Condominium Authority Tribunal, will continue to operate business-as-usual throughout the transition,” added Ms. Scanlan.

The condo sector in Ontario is experiencing rapid changes on multiple fronts, which present unique challenges for the condominium community. The CAO will continue its work to fulfil its mandate to serve Ontarians in a changing condo landscape throughout this transition and into the future.