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Solutions for Condominium Boards & Managers

Light

1. Understand your rights and obligations

You can learn more about what the Condo Act says, and the role your condo corporation’s governing documents by visiting Step #2 – Legal Considerations. Once you have reviewed this information, proceed to #2 below.

2. Contact the owner or occupant

An owner or occupant may not be aware that what they are doing is causing a light issue, so speaking to them directly may resolve this issue quickly.

You may also contact in writing the owner or occupant who is causing a light issue that is contrary to the condo corporation’s governing documents. In this initial communication, you may want to identify:

  • The light issue they have caused and the specific provision(s) in the governing document(s) they have contravened;
  • How the owner or occupant can resolve the issue; and
  • The condo corporation’s next steps should this issue continue.

We have letter and email templates you can use, located in the Helpful Resources section at the bottom of this page.

Depending on the nature of the issue, it may take some time to resolve. If your condo corporation’s governing documents outline a specific timeframe for resolving such an issue, this should be the amount of time you give them. If the governing documents don’t specify a timeframe, you should give the owner or occupant a reasonable amount of time to resolve the issue.

You should keep track of your interactions with the owner or occupant with as much detail as possible, and note the date and time that you sent them.

If your issue isn’t resolved after contacting the owner or occupant, proceed to #3 below.

3. Determine what to do next

Depending on the response that you receive from the owner or occupant, you need to decide what steps to take next. You could:

  • Approach this situation the same way you would approach other potential violations of the declaration, by-laws, or rules. At this stage, many condo corporations send the owner or occupant a letter prepared by their legal counsel.
  • If the condo corporation is dealing with a light issue that is affecting multiple units, they may wish to call and hold a meeting to discuss the matter with the owners and appropriate parties.
  • Include provisions about light in the condo’s declaration or rules. For example, condo corporations can require that outdoor light be projected in a certain direction so that it does not emanate into or toward another unit or exclusive use common elements area.
  • Contact your municipality to learn about any existing light-related by-laws and ensure that the corporation and all owners comply with them. The condo can model their rules on those of the municipality to be able to enforce them, without relying on municipal by-law enforcement in all cases.

What if these steps don’t resolve my issue?

If you’ve tried the steps above and your issue still hasn’t been resolved, there are further steps you can take, including private mediation, arbitration, or other legal actions.

Visit Step #4 – Additional Help for more information.

Have a Question?

If you have a question about any of the information you’ve read, please contact us. We have a team available to answer any questions you may have.
1. Understand your rights and obligations

You can learn more about what the Condo Act says, and the role your condo corporation’s governing documents by visiting Step #2 – Legal Considerations. Once you have reviewed this information, proceed to #2 below.

2. Contact the party who raised the issue

If the letter you receive from the owner reporting the light issue is unclear, you may wish to have that person clarify their concerns. It may be helpful for them to note:

  • The date(s) and time(s) that the issue occurred;
  • The type of light issue(s) they are experiencing; and
  • Where they think the light is coming from.

An owner or occupant may not be aware that what they are doing is causing a light issue, so speaking to them directly may resolve this issue quickly.

You may also contact in writing the owner or occupant who is causing a light issue that is contrary to the condo corporation’s governing documents. In this initial communication, you may want to identify:

  • The light issue they have caused and the specific provision(s) in the governing document(s) they have contravened;
  • How the owner ornoidroccupant can resolve the issue; and
  • The condo corporation’s next steps should this issue continue.

We have letter and email templates you can use, located in the Helpful Resources section at the bottom of this page.

Depending on the nature of the issue, it may take some time to resolve. If your condo corporation’s governing documents outline a specific timeframe for resolving such an issue, this should be the amount of time you give them. If the governing documents don’t specify a timeframe, you should give the owner or occupant a reasonable amount of time to resolve the issue.

You should keep track of your interactions with the owner or occupant with as much detail as possible, and note the date and time that you sent them.

If your issue isn’t resolved after contacting the owner or occupant, proceed to #3 below.

3. Determine what to do next

Depending on the response that you receive from the owner or occupant, you need to decide what steps to take next. You could:

  • Approach this situation the same way you would approach other potential violations of the declaration, by-laws, or rules. At this stage, many condo corporations send the owner or occupant a letter prepared by their legal counsel.
  • If the condo corporation is dealing with a light issue that is affecting multiple units, they may wish to call and hold a meeting to discuss the matter with the owners and appropriate parties.
  • Include provisions about light in the condo’s declaration or rules. For example, condo corporations can require that outdoor light be projected in a certain direction so that it does not emanate into or toward another unit or exclusive use common elements area.
  • Contact your municipality to learn about any existing light-related by-laws and ensure that the corporation and all owners comply with them. The condo can model their rules on those of the municipality to be able to enforce them, without relying on municipal by-law enforcement in all cases.

What if these steps don’t resolve my issue?

If you’ve tried the steps above and your issue still hasn’t been resolved, there are further steps you can take, including private mediation, arbitration, or other legal actions.

Visit Step #4 – Additional Help for more information.

Have a Question?

If you have a question about any of the information you’ve read, please contact us. We have a team available to answer any questions you may have.

Solutions for Condominium Boards & Managers

Helpful Resources

Owner to other Owners or Occupant Templates

First Letter to Owner
Second Letter to Owner
Third Letter to Owner

Owner to the Board of Directors Templates

First Letter to Condo Corp
Second Letter to Condo Corp

Board Directors to Owners Templates

First Letter to Owner

Solutions for Condominium Boards & Managers