CAT Members

Chair’s message

As Chair of the Condominium Authority Tribunal (CAT), it is my pleasure to welcome you to our new online dispute resolution service.

The CAT is Ontario’s first online tribunal, and has been delegated with the authority to hear and make legally binding and enforceable decisions about condo disputes.

As a service within the Condominium Authority of Ontario (CAO), the CAT offers an inexpensive, accessible, fast and fair process to help condo owners resolve disputes. Our process allows users to negotiate a solution on their own, and if this stage is not successful, we offer mediation to help users resolve the complaint. If a decision is needed, we conduct a fair hearing of the issues, and issue a decision.

Tribunal Members, who conduct Mediations and make Tribunal Decisions, are experts in resolving disputes, and making decisions. The members of the CAT were selected for their experience and expertise in resolving disputes. They bring range of experience in mediation, adjudication, in condominium law and life in condominium communities. 

Condominium disputes are unique. They involve issues related to our homes, so they are personal and complex. We understand these concerns, and hope the CAT can effectively resolve these disputes in a quick and informal way.


Ian Darling
Chair of the Condominium Authority Tribunal (CAT)


Ian Darling

As the Chair of the CAT, Ian Darling is responsible for recruiting and leading a team of mediators and adjudicators who will oversee Ontario’s first online dispute resolution system.

Prior to joining the CAT, Ian was the Ombudsman for Tarion and Fanshawe College. In recognition of his outstanding contributions to Academic Ombudsmanship, Ian received the Special Contribution Award from the Association of Canadian Colleges and Universities. He served on the Board of Directors for the Forum of Canadian Ombudsman from 2003-2013.

Ian has an Honours Bachelor Degree in History from McMaster University, with a minor in International Justice and Human Rights. He also holds a Master of Arts in Conflict Resolution from Antioch University.


Michael Clifton

Michael has been a condominium lawyer since 2002, and recently commenced a mediation practice. He is a frequent writer and speaker on condominium issues. Michael has testified as an expert witness in court proceedings on condominium management, and specifically on section 55 of the Condominium Act. He is a past president of the Canadian Condominium Institute (CCI) – Golden Horseshoe Chapter and member of the National Executive Board of CCI. 

Patricia McQuaid

Patricia is a lawyer who has, since 2003, served as a vice chair on a number of provincial boards and tribunals, including the Alcohol and Gaming Commission for eight years. She has extensive experience both as an adjudicator and in alternative dispute resolution. Prior to her tribunal career, Patricia worked as a mediator and as an insurance lawyer. She has an LLM in Civil Litigation and Dispute Resolution.


1. Deborah Anschell

Deborah has 20 years of litigation experience, both in private practice and as corporate counsel. She has 15 years of experience as a full-time mediator and arbitrator, most recently with ADR Chambers. Deborah is also a Deputy Judge with the Small Claims Court in Toronto. She lived in a condominium for 14 years, and served on her condominium board of directors.

2. Nicole Aylwin

Nicole is a consultant and legal educator working in the areas of access to justice, dispute resolution and legal technology. She is an Adjunct Professor at Osgoode Hall Law School, a Senior Research Fellow at the Canadian Forum on Civil Justice and she currently acts as the Advisor of Special Projects and Research Initiatives at the Winkler Institute for Dispute Resolution, where she is the past Co-Director. Nicole played an advisory role in setting up the Condominium Authority Tribunal and is a frequent writer and speaker on issues of innovation and access to justice.

3. Marc Bhalla

Marc is a mediator and arbitrator with a Master of Laws (LL.M.) in Dispute Resolution from Osgoode Hall Law School. He is designated as a Chartered Mediator by the ADR Institute of Canada and holds both domestic and international arbitration designations. Marc has served as the President of his own condominium’s board and as a Vice President of the Toronto & Area Chapter of the Canadian Condominium Institute (CCI). He received a Distinguished Service Award from CCI-National in 2019 in recognition of his contributions to the condominium community. Marc is a frequent writer and speaker on condominium and dispute resolution issues. He currently co-chairs the Med-Arb Section of the ADR Institute of Ontario.

4. Maureen Carter-Whitney

Maureen is a former adjudicator at Environment and Land Tribunals Ontario (ELTO), serving as a Member and Vice-Chair of the Environmental Review Tribunal, as Vice-Chair of the Mining and Lands Tribunal and as a Member of the Ontario Municipal Board. In addition to conducting hearings and writing decisions in her work as an adjudicator, Maureen has guided members with procedural advice, provided mentorship in decision writing and conducted reviews of draft decisions as part of ELTO’s decision review process. Maureen is a lawyer and member of the Law Society of Ontario. She has a Bachelor of Laws degree from UBC and a Master of Laws in Administrative Law from Osgoode Hall Law School. 

5. Brian Cook

Brian is an experienced adjudicator and mediator. Brian recently completed a 10-year appointment as a full-time Vice-Chair of the Human Rights Tribunal of Ontario. Brian previously worked with the Workplace Safety and Insurance Appeals Tribunal. Brian has a Master of Laws in ADR.

6. Anne Gottlieb

Anne is a lawyer and mediator who is active in the ADR and condominium communities. In addition to her law degree, she has an LL.M. in ADR. She has chaired the ADR Sections in both the Canadian and Ontario Bar Associations, and she is on the Executive of the ADR Institute of Ontario. Anne was on several working groups in the condominium law reform process.

7. Laverne Jacobs

Laverne is a full-time tenured law professor and Associate Dean (Research & Graduate Studies) at the University of Windsor’s Faculty of Law. Her core area of expertise is administrative law. Her research examines the functioning of administrative tribunals and how best to improve institutional design and procedural fairness in order to ensure administrative justice. She also studies the interactions between administrative tribunals and users, particularly users from marginalized communities, such as people with disabilities. Laverne has experience as an administrative decision-maker as a part-time member of the Human Rights Tribunal of Ontario between 2005–10.

8. Kathryn Kertesz

Kathryn’s most recent position was a full-time mediator and investigator at the Information and Privacy Commissioner (Ontario). Prior to that, from 1999 to 2016, she was a full-time mediator at the Financial Services Commission of Ontario, for automobile accident insurance disputes. Kathryn has an LL.M. in ADR.

9. Rosemary Muzzi

Rosemary  is a lawyer who is an experienced adjudicator. She has experience as an arbitrator for the Financial Services Commission of Ontario, as a Vice-Chair at the Workplace Safety and Insurance Appeals Tribunal, as an adjudicator at the Information and Privacy Commissioner of Ontario and a Board Member of the Immigration and Refugee Board of Canada. She is also active as a trainer and has taught as part of the SOAR/Osgoode Adjudication Certificate.

10. Angelique Palmer

Angelique is an arbitrator, mediator, adjunct professor and lawyer called to the Bar in Illinois. She is also a 2014 American Arbitration Association A. Leon Higginbotham, Jr. Fellow. She has a wide range of dispute resolution and adjudication experience in both the public and private sectors. Angelique is currently applying her adjudication and mediation skills in her position as an Assessment and Hearings Officer at the Ontario Superior Court.

11. Noeline Paul

Noeline has worked in a variety of administrative law areas, both in public service and as a lawyer in Ontario and British Columbia. She is a Member of the Criminal Injuries Compensation Board and was previously an Assistant Deputy Chairperson and Member of the Immigration and Refugee Board of Canada. Noeline has extensive experience in adjudication and informal resolution processes.

12. Victoria Romero

Victoria is a litigator, mediator and adjudicator. Her experience covers areas such as disability, insurance, workplace disputes, administrative and regulatory law. Her adjudication experience includes serving at the Toronto Licensing Tribunal and the City of Toronto Administrative Penalty Tribunal. As a mediator, she has experience with civil litigation, family and personal injury cases. She has practised as a civil litigator for the last 16 years. Her practice was focused on the areas of disability law, insurance law and personal injury. This experience enabled her to develop expertise in complex litigation cases involving serious medical issues, including mental health and insurance law.

13. Janice Sandomirsky

Janice is an experienced adjudicator and mediator, including as a Vice-Chair at the Workplace Safety and Insurance Appeals Tribunal, an arbitrator with the Financial Services Commission of Ontario, and part-time member and mediator at the Human Rights Tribunal. Janice has also worked in an ombudsman capacity at the Fair Practices Commission, the organizational ombudsman for the Workplace Safety and Insurance Board. Janice is a member of the Law Society of Ontario. She studied at the University of Toronto, and in the Master of Laws program in Alternative Dispute Resolution (ADR) at Osgoode Hall Law School.

14. Laurie Sanford

Laurie is a lawyer who also holds a Master of Business Administration degree.  In her 20 years with the computer industry, she held senior management positions in law, business development and marketing.  Since 2005, Laurie has sat on a range of provincial boards and tribunals and has extensive experience in alternative dispute resolution and in adjudication.

15. Susan Sapin

Susan is a bilingual adjudicator, mediator and lawyer with over 20 years’ experience resolving disputes between automobile accident victims and insurance companies as an arbitrator at the Financial Services Commission of Ontario. She previously worked as a staff lawyer and director of a legal aid clinic and as a grievance mediator with the Ministry of Labour, mediating disputes between employees, unions and private and public sector employers.

16. Mary Ann Spencer

Mary is a former member of the Licence Appeal Tribunal where, since 2006, she conducted settlement conferences and hearings. She previously held operational and corporate executive roles with five Ontario ministries and two agencies, including the Securities Commission and the Ontario Human Rights Commission. Mary has a B.A. and a Master of Business Administration degree.