Condominium operations

Condo manager sitting and smiling at her desk on the phone

Condominium corporations must follow laws, keep records, resolve conflicts, maintain the property and follow a budget, similar to a business.

Several people must work together to ensure your corporations operates effectively and within the law:

  • The board of directors, a volunteer group of owners elected by owners, are responsible for managing the condominium.
  • Boards hire a licensed condominium manager (often an employee of a licensed condominium management company) to oversee day-to-day operations. The board regularly meets with the manager to make decisions about the property.

Below are a few key aspects and obligations of your condo corporation:

Examples of legal requirements under the Condominium Act, 1998

Repairs and maintenance

As an owner, you are responsible for maintaining your own unit. The condominium corporation is responsible for maintaining common elements through day-to-day and long-term maintenance.


Your condominium corporation manages its finances by fulfilling responsibilities like:

  • budgeting
  • arranging contracts
  • collecting common expenses fees
  • having reserve fund studies undertaken
  • maintaining appropriate balances in the operating and reserve funds
  • arranging year-end audits

The annual budget for a large condominium can be over $1M.

Information Certificates 

Section 26.3 of the Condominium Act ,1998 (the Act) sets out the timing and the content for information certificates. These certificates help to ensure that owners receive ongoing information about their condo corporation throughout the year. 

Examples of legal requirements under other legislation/acts

Accommodating disabilities

All condominium corporations must comply with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). The AODA requires that all employees are trained in customer service, and may require condominiums to renovate so that they accommodate the needs of residents with disabilities.

Fire and safety

In your unit, you are responsible for your own safety. Outside the unit on condominium property, your corporation takes on some responsibility for owners' safety and security. 

*New* Mandatory reporting of energy and water use

Condominium corporations that have a building that is 50,000 sq. ft. or greater are required to report their energy and water use to the Ontario government by July 1 each year under Ontario Regulation 506/18. This new Energy and Water Reporting and Benchmarking (EWRB) requirement is being phased in over two years. For more information on the EWRB: