Condominium management

Condo manager sitting and smiling at her desk on the phone

Managing a condominium corporation is like managing a business. Corporations must follow laws, keep records, resolve conflicts, maintain the property and follow a budget.

Your corporation is managed by several people who work together:

  • The board of directors, a volunteer group of owners elected by their fellow owners, are responsible for managing the condominium.
  • Boards typically hire a condominium manager (often an employee of a condominium management company) to oversee day-to-day operations. The board regularly meets with the manager to make decisions about the property.

A condominium corporation must work effectively to ensure its operations are efficient and well-run. Here are a few key aspects and obligations of your condo corporation:

Repairs and maintenance

As an owner, you are responsible for maintaining your own unit. The condominium corporation is responsible for maintaining common elements through day-to-day and long-term maintenance.

Accommodating disabilities

All condominium corporations must comply with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). The AODA requires that all employees are trained in customer service, and may require condominiums to renovate so that they accomodate the needs of residents with disabilities.


Your condominium corporation manages its finances by fulfilling responsibilities like:

  • budgeting
  • arranging contracts
  • collecting common expenses fees
  • having reserve fund studies undertaken
  • maintaining appropriate balances in the operating and reserve funds
  • arranging year-end audits

The annual budget for a large condominium can be over $1M.

Fire and safety

In your unit, you are responsible for your own safety. Outside the unit on condominium property, your corporation takes on some responsibility for owners' safety and security. 

Information Certificates 

Section 26.3 of the Condominium Act ,1998 (the Act) sets out the timing and the content for information certificates. These certificates help to ensure that owners receive ongoing information about their condo corporation throughout the year.