As the Chief Executive Officer (CEO) and Registrar of the Condominium Authority of Ontario (CAO), Robin leads the organization to achieve its strategic vision to be an authoritative source of condo information and to effectively serve Ontario's growing condominium communities.
Robin has a long tenure in government service and has worked in a variety of ministries and agencies. Previous to her current role she was the Director of Corporate Policy and Tribunal Relations at the Ministry of the Attorney General, where she worked with administrative justice executives across three tribunal clusters to help achieve their modernization goals. Prior to that, Robin was Implementation Director for the Ontario College of Trades, a new regulatory body for apprenticeship and trades certification in Ontario. She was also formerly Chief Administrative Officer/Director of Public Affairs at the Education Quality and Accountability Office, Corporate Secretary to the first CEO/Board of directors for Legal Aid Ontario, and Chief Administrative Officer at the Ontario Heritage Trust.
Robin has a Master of Laws from Osgoode Hall Law School, a Masters of Business Administration from Schulich School of Business, and Bachelor of Arts in Law and Psychology from Carleton University.
Keegan is the CAO’s Deputy Registrar and Director, Tribunal Operations and Deputy Registrar and is responsible for leading the CAO’s functions and services, including the Condominium Authority Tribunal Online Dispute Resolution process.
Prior to joining the CAO, Keegan spent nearly a decade in Ontario’s administrative justice sector, working in many roles at both the Landlord and Tenant Board and Licence Appeal Tribunal. Most recently, Keegan was a Senior Program Consultant with the Ministry of the Attorney General’s Agency and Tribunal Relations Division, where he offered support and oversight of the ministry’s adjudicative tribunal clusters.
Keegan has an Honours Bachelor of Arts degree from the University of Toronto.
As the Chair of the CAT, Ian Darling is responsible for recruiting and leading a team of mediators and adjudicators who will oversee Ontario’s first online dispute resolution system.
Prior to joining the CAT, Ian was the Ombudsman for Tarion and Fanshawe College. In recognition of his outstanding contributions to Academic Ombudsmanship, Ian received the Special Contribution Award from the Association of Canadian Colleges and Universities. He served on the Board of Directors for the Forum of Canadian Ombudsman from 2003-2013.
Ian has an Honours Bachelor Degree in History from McMaster University, with a minor in International Justice and Human Rights. He also holds a Master of Arts in Conflict Resolution from Antioch University.
As Manager, Communications, Michelle is responsible for crafting the CAO’s overall external communications strategy and leading the communications team to achieve the organization’s objectives.
Michelle is a seasoned communications practitioner with a wealth of both agency and in-house experience. Over the years she has provided strategic counsel to clients and colleagues from some of the world's most well-known brands across a variety of industries including legal services, consumer packaged goods, health and wellness, beauty, food and beverage, and financial services.
Michelle holds a Masters of Business Administration from McGill University and a Bachelor of Arts from the University of Toronto.
Emilee is the Manager, Office of the CEO and Board Governance, responsible for providing strategic and operational support to the organization. Prior to joining the CAO, she worked in both government and the financial services sector. Most recently, Emilee held a similar role managing the office of the CEO for a national industry association. She has a strong background in public relations and corporate planning.
Emilee holds an Honours Bachelor of Arts degree from the University of Toronto.
As the CAO’s Financial Controller Rana is responsible for managing the CAO’s financial activities.
He has more than 10 years of experience in financial reporting and management as well as diverse experience working in multinational private and public co-operations around the world. This is complemented by extensive working knowledge of the service, trading, and manufacturing sectors.
Rana is a designated Chartered Accountant of Canada and the United Kingdom (UK) as well as a Chartered Management Accountant of the United States of America. He holds an Honours Bachelor of Sciences in Applied Accounting degree from Oxford Brooks University, in the UK.