As the Chief Executive Officer (CEO) and Registrar of the Condominium Authority of Ontario (CAO), Robin leads the organization to achieve its strategic vision to be an authoritative source of condo information and to effectively serve Ontario's growing condominium communities.
Robin has a long tenure in government service and has worked in a variety of ministries and agencies. Previous to her current role she provided the strategic leadership to successfully launch the CAO and the Condominium Management Regulatory Authority of Ontario, as Executive Director and Registrar for both authorities. Prior to that Robin held several senior management positions including: Director of Corporate Policy and Tribunal Relations at the Ministry of the Attorney General, where she worked with administrative justice executives across three tribunal clusters to help achieve their modernization goals; Implementation Director for the Ontario College of Trades, a new regulatory body for apprenticeship and trades certification in Ontario; Chief Administrative Officer/Director of Public Affairs at the Education Quality and Accountability Office; Corporate Secretary to the first CEO/Board of directors for Legal Aid Ontario; and, Chief Administrative Officer at the Ontario Heritage Trust.
Robin has a Master of Laws from Osgoode Hall Law School, a Masters of Business Administration from Schulich School of Business, and Bachelor of Arts in Law and Psychology from Carleton University.
Keegan is the CAO’s Director, Tribunal Operations and Vice-Chair, Condominium Authority Tribunal.
Prior to joining the CAO, Keegan spent nearly a decade in Ontario’s administrative justice sector, working in many roles at both the Landlord and Tenant Board and Licence Appeal Tribunal. Most recently, Keegan was a Senior Program Consultant with the Ministry of the Attorney General’s Agency and Tribunal Relations Division, where he offered support and oversight of the ministry’s adjudicative tribunal clusters.
Keegan has an Honours Bachelor of Arts degree from the University of Toronto.
As the CAO’s Financial Controller Rana is responsible for managing the CAO’s financial activities.
He has more than 10 years of experience in financial reporting and management as well as diverse experience working in multinational private and public co-operations around the world. This is complemented by extensive working knowledge of the service, trading, and manufacturing sectors.
Rana is a designated Chartered Accountant of Canada and the United Kingdom (UK) as well as a Chartered Management Accountant of the United States of America. He holds an Honours Bachelor of Sciences in Applied Accounting degree from Oxford Brooks University, in the UK.
As the Director of IT and Service Delivery, Peter develops the CAO’s IT strategic roadmap and is responsible for strengthening the CAO’s IT infrastructure and web-based services.
Peter has a wealth of experience and knowledge delivering innovative and creative solutions to align business needs with IT strategy and planning. He has over 15 years of experience in initiating and designing long-term web-based Electronic Service Delivery Strategy to deliver customer relationship management (CRM) business solutions.
Peter holds a MBA from the University of Western Ontario, a Bachelor of Administrative Studies from York University, a Diploma of Technology in Computer Information System and Operations Management from the British Columbia Institute of Technology, along with several technical designations.
Emilee is the Manager, Strategic Initatives and Governance, responsible for providing strategic and operational support to the organization.
Prior to joining the CAO, she worked in both government and the financial services sector. Most recently, Emilee held a similar role managing the office of the CEO for a national industry association. She has a strong background in public relations and corporate planning.
Emilee holds an Honours Bachelor of Arts degree from the University of Toronto.
Eusis Dougan-McKenzie, Communications Lead
As the CAO Communications Lead, Eusis is responsible for external and internal communications channel. She also manages the CAO's advisory process which engages the condominium community to gain feedback on CAO’s services and issues impacting Ontario’s condominium sector.
She has extensive experience building brand reputation and shaping communication effectiveness for large organizations including Borden Ladner Gervais, Export Development Canada, and World Vision Canada. Prior to joining the CAO, Eusis ran a communications and corporate responsibility consultancy, The Lokono Group.
Eusis holds a graduate diploma in Corporate Responsibility and Sustainability from St. Michael’s College, University of Toronto, Corporate Communications Diploma from Centennial College, and Bachelor of Arts – Political Science from Carleton University.