As the Chief Executive Officer (CEO) and Registrar of the Condominium Authority of Ontario (CAO), Robin leads the organization to achieve its strategic vision to be an authoritative source of condo information and to effectively serve Ontario's growing condominium communities.
Robin has a long tenure in government service and has worked in a variety of ministries and agencies. Previous to her current role she provided the strategic leadership to successfully launch the CAO and the Condominium Management Regulatory Authority of Ontario, as Executive Director and Registrar for both authorities. Prior to that Robin held several senior management positions including: Director of Corporate Policy and Tribunal Relations at the Ministry of the Attorney General, where she worked with administrative justice executives across three tribunal clusters to help achieve their modernization goals; Implementation Director for the Ontario College of Trades, a new regulatory body for apprenticeship and trades certification in Ontario; Chief Administrative Officer/Director of Public Affairs at the Education Quality and Accountability Office; Corporate Secretary to the first CEO/Board of directors for Legal Aid Ontario; and, Chief Administrative Officer at the Ontario Heritage Trust.
Robin has a Master of Laws from Osgoode Hall Law School, a Masters of Business Administration from Schulich School of Business, and Bachelor of Arts in Law and Psychology from Carleton University.
Keegan is the CAO’s Deputy Registrar and Director, Tribunal Operations and Deputy Registrar and is responsible for leading the CAO’s functions and services, including the Condominium Authority Tribunal Online Dispute Resolution process.
Prior to joining the CAO, Keegan spent nearly a decade in Ontario’s administrative justice sector, working in many roles at both the Landlord and Tenant Board and Licence Appeal Tribunal. Most recently, Keegan was a Senior Program Consultant with the Ministry of the Attorney General’s Agency and Tribunal Relations Division, where he offered support and oversight of the ministry’s adjudicative tribunal clusters.
Keegan has an Honours Bachelor of Arts degree from the University of Toronto.
As the CAO’s Deputy Registrar and Director, Policy and Government Relations, Corinne is responsible for managing the services and requirements under the Condo Act, as well as managing the CAO’s policy and accountability requirements under the Administrative Agreement.
Corinne has held several roles at the Ministry of Attorney General (MAG), including Team Lead in the Policy and Adjudicative Tribunals Branch, and brings extensive experience in the areas of project management, policy development, stakeholder relations, and accountability frameworks.
Her achievements include managing the planning and rollout of family mediation and information services to family courts across Ontario and the design and implementation of the Human Rights Tribunal of Ontario’s (HRTO) transformation in 2008. She also worked on the development of accountability frameworks between MAG and its 18 tribunals, as well as initiatives to modernize administrative justice, including the establishment of Ontario’s three tribunal clusters. Most recently, she has been leading policy liaison with most provincial ministries in their development of legislation affecting the tribunals on a wide-range of Ontario government priorities including, the long-term affordable housing strategy, child welfare, disability support, consumer protection enhancements, and land-use planning appeal reforms.
As the CAO’s Financial Controller Rana is responsible for managing the CAO’s financial activities.
He has more than 10 years of experience in financial reporting and management as well as diverse experience working in multinational private and public co-operations around the world. This is complemented by extensive working knowledge of the service, trading, and manufacturing sectors.
Rana is a designated Chartered Accountant of Canada and the United Kingdom (UK) as well as a Chartered Management Accountant of the United States of America. He holds an Honours Bachelor of Sciences in Applied Accounting degree from Oxford Brooks University, in the UK.
As the Director of IT and Service Delivery, Peter develops the CAO’s IT strategic roadmap and is responsible for strengthening the CAO’s IT infrastructure and web-based services.
Peter has a wealth of experience and knowledge delivering innovative and creative solutions to align business needs with IT strategy and planning. He has over 15 years of experience in initiating and designing long-term web-based Electronic Service Delivery Strategy to deliver customer relationship management (CRM) business solutions.
Peter holds a MBA from the University of Western Ontario, a Bachelor of Administrative Studies from York University, a Diploma of Technology in Computer Information System and Operations Management from the British Columbia Institute of Technology, along with several technical designations.
As Manager, Communications, Michelle is responsible for crafting the CAO’s overall external communications strategy and leading the communications team to achieve the organization’s objectives.
Michelle is a seasoned communications practitioner with a wealth of both agency and in-house experience. Over the years she has provided strategic counsel to clients and colleagues from some of the world's most well-known brands across a variety of industries including legal services, consumer packaged goods, health and wellness, beauty, food and beverage, and financial services.
Michelle holds a Masters of Business Administration from McGill University and a Bachelor of Arts from the University of Toronto.
Emilee is the Manager, Office of the CEO and Board Governance, responsible for providing strategic and operational support to the organization.
Prior to joining the CAO, she worked in both government and the financial services sector. Most recently, Emilee held a similar role managing the office of the CEO for a national industry association. She has a strong background in public relations and corporate planning.
Emilee holds an Honours Bachelor of Arts degree from the University of Toronto.