The CAO is governed by an independent Board of Directors, composed of senior professionals with a range of expertise in the condo industry and condo law, administrative authorities, technology, and mediation.
The following individuals were invited by the Ministry of Government and Consumer Services (MGCS) to act as first directors to oversee the implementation activities and govern the CAO:
Tom is the current Chair of the Condominium Authority of Ontario. He was Chair of the Condominium Authority Advisory Working Group.
He is currently Vice-Chair of the Resource Recovery and Productivity Authority Board of Directors. From 2014 to 2018 he served as Chair of the Bereavement Authority of Ontario and previously as Chair of the Ontario Film Authority Board of Directors. Tom was Chief Executive Officer and Registrar of the Real Estate Council of Ontario. From 1991 to 1997, he was Information and Privacy Commissioner for the Province of Ontario. A graduate of Queen’s University Law School, he was called to the Ontario Bar in 1975.
In his role as the Vice-Chair for the CAO, Frank is responsible for assisting the board chair in conducting his duties. He provides integral support to the CAO’s board of directors in conducting its duties.
Frank is currently the Distinguished Public Servant in Residence in the Department of Politics and Public Administration at Ryerson University. He is also a member of external advisory groups at Seneca College and Service Canada. Frank served in the Ontario Public Service for more than 30 years, during which time he worked in several senior executive positions at the Ministry of Transportation and Service Ontario. In 2012, he was appointed Deputy Minister and Chief Executive Officer of Service Ontario, until his retirement in 2014.
In addition to his extensive experience Frank also has an Honours Bachelor of Arts degree in Geography and Economics from the University of Toronto.
As the Treasurer and Secretary of the CAO, Armand attends to the financial and accounting matters of the Authority and manages the records of the board of directors.
Armand heads the condominium law department of the full-service law firm of Shibley Righton LLP and has practised condominium law for more than 25 years. He also teaches courses on condominium law and has written numerous articles on related subjects. He has served as the president of the Canadian Condominium Institute (Toronto), as well as on the boards of several other not-for-profit corporations. Armand was on the expert panel during the Condominium Act 1998 review and was a member of the
Condominium Authority Advisory Working Group.
Armand has a Bachelor of Engineering degree from the Royal Military College of Canada, and a Masters of Law from the Paris-Sorbonne University in France.
Genevieve has worked as mediator, arbitrator, and dispute resolution consultant since 1989, and the CAO relies on her extensive experience to serve the interests of Ontario’s condominium community.
In addition to her role as board director, Genevieve serves on the National Appeal and Audit Committee for the Alternative Dispute Resolution (ADR) Institute of Canada, and the Chartered Mediator Accreditation Committee at the ADR Institute of Ontario. She was the founding chair of the ADR Section at the Ontario Bar Association and was a member of the Condominium Authority Advisory Working Group.
Genevieve holds a Master of Laws in ADR and was the recipient of the Ontario Bar Association’s Award of Excellence in alternative dispute resolution in 1999.
During her 36-year career with the Ontario Public Service, Lisa Vescio has held a wide range of senior positions across various ministries including Transportation, Community and Correctional Services, Finance and Government and Consumer Services.
As a seasoned director and leader, Lisa has had a consistent track record of delivering large, complex, multi-stakeholder and high priority initiatives, leading policy/legislative changes, championing culture change initiatives and managing operational as well as regulatory areas.
Lisa graduated from the University of Toronto with a major in Political Science, has a Masters Certificate in Project Management from York University’s Schulich School of Business and a Project Management Professional (PMP) designation.
Patricia Volker, CPA, CA, CMA, ICD.D brings a wealth of experience to both public and private entities, with expertise in advisory, public accounting, banking and regulatory environments. Trish serves on the ORNGE Board of Directors where she chairs the Finance and Audit Committee and is member of the Nominating and Governance Committee. She also chairs the audit committee of Labrador Iron Ore Royalty Corporation, a TSX listed company and was recently appointed to the board of Burlington Hydro Electric Inc.
Trish is President of her condominium corporation in Burlington, Ontario and is President of the Burlington Downtown Condominium Association. Trish holds a Bachelor of Science from the University of Toronto and the ICD.D designation from the Institute of Chartered Directors.
Heather Zordel is a partner at Gardiner Roberts LLP, focusing on corporate finance, securities regulatory compliance and corporate governance. In addition to her law practice, Heather is a Co-Director and a Course Director for the Osgoode Hall LL.M. (Securities Law) part-time program and teaches in legal professional development programs. She has a Bachelor of Commerce from the University of Saskatchewan and a LL.B./J.D./LL.M. (Securities) from Osgoode Hall Law School. Currently she is a Bencher of the Law Society of Ontario and member of its Audit & Finance and Government Relations Committees, a part-time adjudicator for the Law Society Tribunal, and a Board and Audit Committee member for Toronto Hydro Corporation and the Lawyers’ Professional Indemnity Company (LawPro).