The CAO is governed by an independent Board of Directors, composed of senior professionals with a range of expertise in the condo industry and condo law, administrative authorities, technology, and mediation.
The following individuals were invited by the Ministry of Government and Consumer Services (MGCS) to act as first directors to oversee the implementation activities and govern the CAO:
As chair of the Condominium Authority of Ontario (CAO), Tom provides leadership to ensure that the board's policies, priorities, and goals effectively fulfill its mandate.
Tom is also the current chair of the Bereavement Authority of Ontario and the Ontario Film Authority, and Vice-Chair of the Resource Productivity and Recovery Authority. In the past, he has served as the Chief Executive Officer and Registrar of the Real Estate Council of Ontario, and as chair of the Condominium Authority Advisory Working Group. From 1991 to 1997, Tom was Information and Privacy Commissioner for the Province of Ontario. A graduate of Queen’s University Law School, he was called to the Ontario Bar in 1975.
In his role as the vice chair for the CAO, Frank is responsible for assisting the board chair in conducting his duties. He provides integral support to the CAO’s board of directors in conducting its duties.
Frank is currently the Distinguished Public Servant in Residence in the Department of Politics and Public Administration at Ryerson University. He is also a member of external advisory groups at Seneca College and Service Canada. Frank served in the Ontario Public Service for more than 30 years, during which time he worked in several senior executive positions at the Ministry of Transportation and Service Ontario. In 2012, he was appointed Deputy Minister and Chief Executive Officer of Service Ontario, until his retirement in 2014.
In addition to his extensive experience Frank also has an Honours Bachelor of Arts degree in Geography and Economics from the University of Toronto.
As the Treasurer and secretary of the CAO, Armand attends to the financial and accounting matters of the Authority and manages the records of the board of directors.
Armand heads the condominium law department of the full-service law firm of Shibley Righton LLP, and has practised condominium law for more than 25 years. He also teaches courses on condominium law and has written numerous articles on related subjects. He has served as the president of the Canadian Condominium Institute (Toronto), as well as on the boards of several other not-for-profit corporations. Armand was on the expert panel during the Condominium Act 1998 review and was a member of the Condominium Authority Advisory Working Group.
Armand has a Bachelor of Engineering degree from the Royal Military College of Canada, and a Masters of Law from the Paris-Sorbonne University in France.
Genevieve has worked as mediator, arbitrator, and dispute resolution consultant since 1989, and the CAO relies on her extensive experience to serve the interests of Ontario's condominium community.
In addition to her role as board director, Genevieve serves on the National Appeal and Audit Committee for the Alternative Dispute Resolution (ADR) Institute of Canada, and the Chartered Mediator Accreditation Committee at the ADR Institute of Ontario. She was the founding chair of the ADR Section at the Ontario Bar Association and was a member of the Condominium Authority Advisory Working Group.
Genevieve holds a Master of Laws in ADR and was the recipient of the Ontario Bar Association’s Award of Excellence in alternative dispute resolution in 1999.