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COVID-19 Cases and Self-Isolation Considerations for Condominium Corporations and Owners/Residents

Condominium corporations have a responsibility to maintain a safe environment within the condo property. This includes supporting owners/residents in your condominium corporation that have tested positive for COVID-19, as well as supporting owners/residents who are required to self-isolate (quarantine).

As a best practice, condominium corporations should ask the owners/residents and employees/contractors of the condominium corporation to proactively self-identify if they have tested positive for COVID-19 or are currently in the process of self-isolating (quarantining).

Condominium corporations may also wish to create a safety plan to ensure the safety of owners/residents, employees/contractors, and visitors to the condo property.

For more information regarding the creation of a safety plan, please click here.

COVID-19 Cases and Self-Isolation Considerations for Condominium Corporations and Owners/Residents

If an owner/resident or an employee/contractor of the condominium corporation tests positive for COVID-19, the condominium corporation should inform the other owners/residents immediately. As this is a matter of safety within your condominium corporation, the use of electronic communication is recommended as it provides the fastest way to share this information with owners/residents. It is important to note that all personal information regarding an individual who has tested positive for COVID-19 should be kept strictly confidential and the notice sent to owners/residents should not include the individual’s name, their condo unit number, or any information that could be used to identify the individual.

If an owner/resident has tested positive for COVID-19, it is important that they be instructed to follow all public health protocols and self-isolate within their condo unit until medically cleared to do otherwise. They should be instructed to only communicate to other owners/residents and condo staff through telephonic or electronic means. Essential items, such as food or prescription deliveries, should be managed in the safest way possible.

Owners/residents should also be self-isolating (quarantining) if they:

  • Are awaiting COVID-19 test results;
  • Have travelled outside of Canada;
  • Are experiencing symptoms that could be indicative of COVID-19;
  • Have been in close contact with someone who has or is suspected to have COVID-19; or
  • Has been told by a public health official that they may have been exposed to COVID-19 and should also self-isolate (quarantine) inside their condo unit.

Key steps that owners/residents should take while self-isolating (quarantining) include:

  • Staying within your condo unit and only leaving for medically necessary appointments;
  • Do not have visitors in your condo unit; and
  • Monitor yourself for symptoms.

For more information regarding how to successfully self-isolate (quarantine), please click here.

Many individuals who are self-isolating (quarantining) receive help from their friends or families. However, many condominium corporations have also developed ad-hoc groups to assist individuals who are self-isolating (quarantining) by helping them with errands during the duration of their self-isolation (quarantine), including dropping food and mail deliveries off at the condo unit. The condominium corporation can also provide aid to individuals in self-isolation (quarantine) by providing this service directly.

In condo buildings where residents are required to remove trash from their condo units via trash shoots, owners/residents should be encouraged to store the trash in their units for the duration of their self-isolation (quarantine) if possible. However, if that is not possible, they should try to coordinate with the condominium corporation to remove the trash safely. The condominium corporation can assist by ensuring that the area is clear of other owners/residents and staff as well as sanitize the common areas, door handles, etc. that the owner/resident encountered.

Additionally, condominium corporations may wish to consider allocating a designated area to dispose of personal protective equipment and sanitizing materials, such as gloves and wipes.

Click here for more information on cleaning and disinfecting public spaces.

If an owner/resident is not complying with public health guidelines, it is important to safely communicate with that individual about the requirements and their importance. If that does not yield results, you should contact your local public health authority for further advice.